Latest Job Adverts
FIELD TEAM SUPPORT OFFICER |
One Acre Fund Farmers First |
Advert
Posted 2018-12-10 03:04:43
About One Acre Fund
One Acre Fund works to make
African smallholder farmers more prosperous. We supply everything farmers need
to grow more food and earn more income. We deliver quality farm supplies on
credit, deep in rural areas, and trainings to improve farmers’ harvests. We
currently serve 600,000 clients in six countries across Eastern and Southern
Africa, and we aim to reach 1 million farm families by 2020.
One Acre Fund started in Zambia
in 2016. In 2018, our team of 165 is serving 11,500 farmers. Our headquarters
is located in Kabwe.
Team Description
The Field Staff Management (FSM)
Team is the people arm of the Field Operations (FOPs) department and is
primarily responsible for empowering, managing, growing and developing our
rural field-team in such a way that each member of the field team can
successfully execute key responsibilities and achieve excellent performance in
the field. The four drivers for achieving this vision are:
§
Field Staff Professional
Development
§
Field Staff Performance
Management
§
Field Staff Recruitment and
Promotions Processes
§
Field-HR Processes and Systems
The focus of the team is divided
between executing everyday staff management operations and the design and
implementation of strategic projects that aim to improve staffing efficiencies
in each of the drivers listed above.
Job Description
Responsibilities will include:
Field Staff Recruitment and
promotions
§
Be a thought partner in the
project design and roll-out.
§
Liaise with Field Leaders and the
HR department to ensure each step in the process is followed according to a
predetermined schedule.
§
Coordinate with key stakeholders
to ensure all materials for the process are procured and delivered in the
field.
§
Assist in drafting a post-mortem
report.
Field Staff Payroll
§
Calculate and revise performance
bonuses and incentives at different stages in the season.
§
Calculate and update field team
transport allowances.
Field Staff Data Management
§
Manage and track field team performance
data
§
Generate a variety of
user-friendly reports from databases
§
Coordinate with HR and Business
Operations to ensure all Field Staff Data is updated monthly.
Administrative and Logistical
support
§
Assist with content creation and
own the process of printing, photocopying and distributing thousands of pages
to remote sites on a weekly basis
§
Liaise with internal departments
and external stakeholders to facilitate the timely procurement and distribution
of critical supplies
Implement Field Staff Performance
Management
§
Assist the project lead in
rolling out a field-specific centralized performance management process.
§
This is a highly complex year
round project and will require extensive field collaboration.
§
Coordinate with Business
Operations to generate regular performance reports.
§
Manage and regularly update
Performance Dashboards.
Executing Key Field-HR
Processes
§
Coordinate with various
stakeholders at HQ and in the Field to ensure all Field Staff PDRs are
submitted, QC-ed, edited and sent back to the field in a timely manner twice a
year.
§
Track all active and pending
Field Disciplinary Action Cases and liaising with various teams to ensure each
step in the process is carried out as per an agreed set of Services
§
Ensure that all Professional
Development Trainings are printed and distributed in the field.
Career Growth and Development
We have a strong culture of
constant learning and we invest in developing our people. You will have weekly
check-ins with your manager, access to mentorship and training programs, and
regular feedback on your performance. We hold career reviews every six months,
and set aside time to discuss your aspirations and career goals. You will have
the opportunity to shape a growing organization and build a rewarding long-term
career.
Qualifications
Candidates who fit the following
criteria are strongly encouraged to apply:
Educational requirement:
§
Minimum Grade 12 Certificate
§
A Diploma or University Degree in
the following fields would be an added advantage (Management, Communications,
Data Management, Social Sciences or another related field)
§
Ideally 1-3 years of professional
work experience in a related work area in Zambia. This is not a requirement,
you are encouraged to apply even without any work experience
§
Effective communication skills,
both written and oral
§
Capacity to work independently
§
Proficiency in basic computer
skills, including Microsoft Office and Google Drive.
§
Familiarity with Microsoft Excel.
Database management experience is a plus
§
Discretion when dealing with
confidential or sensitive information
§
High emotional intelligence
§
Ability to work across teams and
coordinate with many stakeholders
§
Demonstrated ability to navigate
and resolve HR-related issues sensitively and confidentially
§
A humble, service-oriented, and
caring attitude in the face of complex challenges
Preferred Start Date
As soon as possible.
Compensation
§
Base salary: ZMW 1,400 – 2, 000
§
Housing and lunch allowance:
§
Relocation allowance available.
§
Other work-related allowances as
determined by management.
Benefits
Medical expense coverage, discounts on input loans,
computer for work.
To apply for this job please visit docs.google.com.