Latest Job Adverts
CALL CENTRE OPERATOR/SPECIALIST |
Centre for elearning and Information Technology Research |
Advert
Posted 2018-06-05 03:14:32
We are
delighted to make the following job offer for you to join the country’s office
of CeIR in the position of Call Centre Operator/Specialist.
Our
offer consists the next list of the responsibilities:
1.
Knowledge, Skills and Abilities:
§ Excellent written and
verbal communication skills a must.
§ Demonstrated ability to
multi-task and remain calm in stressful situations.
§ Ability to use a multi-line
VoIP system and demonstrate computer skills, including keyboard proficiency,
outlook proficiency and basic office software.
§ Clear diction.
§ Quick perception and the
ability to work with large volumes of information.
§ Good memory.
§ Sociability, stress resistance,
punctuality.
2.
Responsibilities:
§ Incoming calls;
§ Consultation of
clients/subscribers on the phone/online-consultant under the project;
§ Check results of telephone
conversations in the database;
§ Check/answers to letters
and complaints of customers/subscribers.
To apply simply send your
2-paged resume to contact@c-eir.org. Only online applications will be
considered. Ensure to indicate “Call-Centre Job†in the subject of the email.