Latest Job Adverts
OPERATIONS MANAGER |
TopStar Communications Company Limited |
Advert
Posted 2019-02-12 00:07:55
Topstar is
a Zambian communications company that has come to offer Digital life to all
Zambians. As an equal opportunity employer and fast growing company, we are
currently looking for experienced candidate to fill the vacancy of Operations Manager.
Responsibility
§
To
develop and implement the strategic Business Hall and after sales plan in line
with the business strategy/ plan.
§
Responsible
for coordinating the specific objectives of the Business Hall and after sales
plan with all the functional departments of the company, including finance,
Human resources, and logistics, sales and marketing.
§
To
train, motivate and lead after sales team to achieve set objectives and
targets.
§
To
maintain contact with clients to obtain customer feedback regarding
product/service quality.
§
Organize
promotional and marketing campaigns to create awareness and product publicity
§
Supervise
the operations of all Business Hall and after sales teams to ensure set targets
are met.
§
To
conduct store and site visits to assess the conditions and recommend changes
§
To
conduct periodic performance evaluations to ensure that their team is on the
right path to achieving the goals.
§
To
Build and establish good work relationship with clients to facilitate increased
patronage and revenue.
§
To
develop, implement and monitor business processes, policies and procedures in
respect of functional activities (Installations, customer service, logistics,
finance and sales) in the respective region.
§
To
monitor contract details to notify clients of pending expiration and help
process renewal.
§
To
liaise with other sales departmental heads to discuss business plans necessary
for enhancing sales performance.
§
To
prepare, review and report on budgets and expenditure thereof.
§
To
conduct price and contract negotiations with clients to establish contract
details and attain profit margin.
§
To
oversee all post-sales services provided to clients to ensure customer
satisfaction and maintain an up-to-date knowledge of job operations by
conducting research and participating in educational programs.
§
To
provide periodic reports to management on all after sales activities.
§
Any
other duties assigned by the supervisor.
Requirement
§
Bachelor
in Marketing, Sales, or any other related filed.
§
4-7
Years working experience in Telecommunications Company or profit making
organization.
§
35-40
years old and have had similar experience, such as in other companies in charge
of business halls, or sales teams;
§
Local
Residents will be given priority.
§
Computer
Literacy, Proficient in Excel, and Microsoft Word.
§
Able
to Coach and Mentor his subordinate
§
Possess
strong product and system knowledge.
§
Excellent
communications, writing and analytical skills and Problem solving skills.
NB:
Kindly
state your expected gross salary in your application letter.
Interested candidates should submit their applications electronically
consisting of a letter and CV as a single document (PDF or word).
Applications
should be saved and sent in the following format:
Job title, and Area _Name_CV note in the email title, or we’ll pass it directly
§ E.g. Operations
Manager_Lusaka_mukuka_Bwalya_CV note.