Latest Job Adverts
PROVINCIAL TRAINING OFFICER |
BROADREACH |
Advert
Posted 2018-10-03 02:22:42
BroadReach is profoundly focused
on improving the health and well-being of underserved populations across the
globe. We empower governments, donor groups, NGOs and private companies to
operate more efficiently, improving outcomes for people in need with our
intelligent solutions: A combination of our people, process and our Vantage
platform. BroadReach is currently supporting the Ministry of Health in the
deployment, training and support for the SmartCare E.H.R under the CDC funded
Integrated Decision and Analytics Support (IDeAS) Project. Effective SmartCare
implementation demands capacity building for health care workers to use the
system for care provision and relevant reporting.
Purpose of the position
The purpose of this role is to
work with the Training Specialist to coordinate training programs to build
capacity in health care workers with the necessary knowledge and skills in the
use of SmartCare as it aligns to their business requirements that will enable
them to perform optimally. In addition, this role will be the first point to
conduct inception Business analysis for software enhancements and subsequent
internal software testing.
Key Accountabilities
Key accountabilities for the role
include but are not limited to:
You will
§
Support the Training Specialist
to, develop and implement, through national trainers or MOH personnel,
efficient, effective and sustainable training programs
§
Be accountable for constantly
reviewing and improving on the quality of training being offered in the
assigned provinces.
§
Facilitate the Training of
Trainers sessions with SmartCare Master Trainers to build capacity within MOH
and Implementing partners for onward trainings.
§
Lead the process of monitoring
and evaluation of the impact of training in your assigned provinces.
§
Work with other Provincial
Training Officers to design and develop the overarching training framework
aligned to the program needs at the time.
§
Provide timely reports, metrics
and analytics for Senior Management as and when required for overall project
reporting and planning.
§
Engage with internal and external
stakeholders to ensure training is aligned to program deliverables and
strategies.
§
Work with other provincial
training officers to develop/update training materials/tools and curricula as
per the overall training framework, strategy and evolving training needs.
§
Support the implementation of a
Learning Management System (LMS) via a third-party vendor.
§
Maintain a repository of
information on upcoming, ongoing and past training for the assigned provinces.
§
Conduct Business Analysis and
document high level user stories for SmartCare enhancements based on requests
made by users and updates to guidelines from MOH.
§
Be the first point of contact
with SmartCare internal testing as aligned to the quarterly releases by
preparing test cases, documenting test outcomes and communicating them to the
developer team through the Product Development Lead.
§
Work with the other provincial
trainers to support the actual User Acceptance Testing (UAT) planning and
implementation for the SmartCare quarterly releases.
Qualifications
Essential qualifications
§
Health related degree
Desirable qualifications
§
Post graduate degree in a
health-related field
§
A learning and development
diploma or degree
Experience & skills
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3-5 years’ experience designing,
developing and implementing SmartCare trainings in the health sector
§
Experience with train the trainer
models currently in implementation.
§
Exposure to training metrics,
reports and evaluation techniques
§
Demonstrated experience in
facilitating SmartCare training in healthcare facilities
§
Strong communication skills; both
written and oral.
§
Good understanding of up to date
learning and development tools and techniques used in the SmartCare trainings.
§
Fair understanding of Donor (USG)
funded activities.
§
Ability to work with and navigate
political institutions like Ministry of Health
§
Understanding of the
inter-dependencies across a large, complex program
Personal qualities &
Behavioural competencies
Personal qualities
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Excellent presentation skills
§
Strong, articulate communicator
§
Always maintain a professional
demeanour and approach when dealing with all stakeholders
§
Able to train and deliver key
messages through the most effective channels
§
Able to operate strategically as
well deliver against operational commitments
§
Able to work at a fast pace not
compromising on quality of output
§
Collaborative nature of working
across different teams and various levels of management
§
Ability to effectively prioritise
and plan work
§
Be solution driven and not
problem focused.
§
Ability to build rapport and
credibility with stakeholders
Behavioural Competencies
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Results orientation
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Attention to detail
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Strategic thinking
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User orientation
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Facilitation skills
§
Controls quality and standards
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Developing people
BroadReach Culture Cornerstones
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We serve a mission greater than
ourselves
§
We do better everyday
§
We are solutions driven not
problem focused
§
We turn all customers into raving
fans
§
To apply for this job please visit broadreach.hua.hrsmart.com.